Taobao Lynx train driving on behalf of _ change electricity supplier in Shenzhen change electricity supplier network technology, to undertake the project electricity supplier: Taobao / Lynx overall shop-generation operators (quarter / half year / year), train Hosting Promotion (quarterly, semi-annual) on behalf of the poly cost-effective, drill exhibition, new projects: Professional counseling ---- operators to build the first brand of electric Shang operators! ! We have a professional team! ! Company Address: Shenzhen, China Baoan contact QQ: 754000993 Tel: 13713862707 13715155370 Contact: Li sacred QQ exchange group: 384,126,685 join Remark: BG8 each seller pro certainly encountered, due to an oversight, or a variety of reasons, Let buyers in the evaluation, gave a black flower, this is all sellers who do not want to see that this is the case, how can we allow buyers to cool down, and then win a customers? This knowledge can be deep. Myth one: in the end is going to give me negative feedback for the seller pro horse of God, met buyers given the difference in assessment, often the first thought is that he did so hard, baby is also good, why buyers but also to the bad review it? The reason for the difference in assessment there are many, such as the goods are not satisfied, not satisfied with the seller service, logistics and even made the slow, can give the seller came with a black flower. We discuss here some of the most easy to let buyers sellers are not satisfied, and then to travel commentary reasons. Product description does not match, or quality problems when choosing a long time, and after many days of waiting, finally received, and they expected to see if a difference is large, it is easy to believe that buyers rage, give Poor. For example, such that bought a very cute bunny clothes, is getting a crooked rabbit. In buy baby already and pictures describe very different, but the sellers are looking for a variety of reasons, but let buyers return, or that there is no problem when the merchandise, the buyer will inevitably be a hot head simply give a bad review, but also not impossible. Seller Services passable many buyers are not satisfied with the seller services, such as buying something already experiencing a problem, but the seller does not reply for a long time, or find a variety of reasons, but also let buyers pro quite unpleasant. Of course, even worse, to communicate in unpleasant, or just pro sellers stress, bad mood, facing buyers vent, with some verbal abuse buyers, or despise when buyers believe that except for a one bad review also let friends and relatives said buyers everywhere, this stuff is not very good, the seller service is not good, so a lot of sellers who disappeared potential customers. Seller promises not fulfilled some sellers customer service a lot, or a lot of buyers, sometimes there will inevitably do not remember, or do not know what promised to buyers, such as free gifts, or agreed to replace the address, but in the end the buyer received the goods When will find something the seller promised not done. This is for the buyer, but also a very important reason to be angry, especially when the seller has promised before, but when the buyer received the goods the seller does not operate as promised, the new customer may also not clear what the buyers are saying When, more prone to misunderstanding, so what it preaches is really important. Myth two: Poor encountered how to solve? ? Many sellers parents who receive the money after the transaction is successful, sometimes very surprised to find that received a small yellow flower or black flowers, but do not know where to solve, rather than move some crooked brains, it is better to think about how to solve Buyer's problem, let the buyer for the seller's service satisfaction, which will evaluate becomes praise, but also make a new friend, the accumulation of a customer. Do not delay to see the difference in assessment of the first time you should immediately contact the buyer, the buyer is not to ask what the problem encountered is the product or service are not satisfied, we believe that sellers are actively solve the problem of attitude , will certainly make a lot of buyers are assured, but also for the follow-up to win buyers praise, good foundation. Taobao polite communication and not so much the difference in assessment division, most of the buyers are really experiencing problems, and will give a negative feedback, but also to alert other buyers shopping. So the attitude of the communication must not preconceived think buyers is a liar or deliberately requirements, if once this idea, it is inevitable communication, resulting in greater misunderstanding, let buyers more satisfied. Seller parents can start asking questions buyers encounter start, if there is a misunderstanding, and buyers slowly explained, I believe most of the buyers are understandable. If the seller is indeed a problem, you can make the appropriate apologies for buyers, sellers make buyers feel the sincerity to solve the problem. Problems to solve the problem of goods or services, do not buck, I hope the seller pro can stand on top of the buyer's point of view, is there any after-sale problems solved in time, be able to help debug helped debug, and more think of a way. We believe that even if the problem is not completely resolved, buyers will be moved to the seller of services, thereby becoming attention to the customer, it may introduce more buyers to sellers here to buy oh ~ merchandise accurately describe the characteristics of a large trading network that Product is no way to get buyers to see the kind of buyers for goods judgments mainly through pictures, if the picture PS excesses, the buyer received the goods when the gap is too large, given the difference in assessment is also expected, so for goods in the end is what it is like, what color, must use their own real baby pictures, but also reduce the chance of buyers negative feedback. Discussions network transactions do not meet each other, sometimes inevitably produce misunderstanding, I believe, as long as the seller does not excuse parents who encounter problems proactively solve problems, buyers are also sensible, but also on the seller's service is given truthfully evaluation, sometimes encounter negative feedback does not represent the end of the transaction, but a challenge for the new service, if appropriate way to solve, but maybe can win the hearts of buyers, bring a repeat and a very good reputation. Shenzhen change electricity supplier network technology, the electricity supplier to undertake the project: Taobao / Lynx overall shop-generation operators (quarter / half year / year), train Hosting Promotion (quarterly, semi-annual), on behalf of the poly cost-effective, drill exhibition, newly opened Project: Professional counseling ---- operators to build the first brand of electric Shang operators! ! We have a professional team! ! Company Address: Shenzhen, China Baoan contact QQ: 754000993 Tel: 13713862707 13715155370 Contact: Li sacred QQ exchange group: 384,126,685 join Remark: BG8